After-sales service
After-sales service
At DELTA MOTORS, we believe that our mission does not end with the sale of machines and equipment. Our commitment continues well beyond that, through a dedicated and efficient after-sales service. This service is designed to support you in the use of your equipment, ensuring that it operates optimally throughout its life cycle. Whether for maintenance, repair or technical advice, we are at your side to offer you complete and personalized assistance.
Our values
- 1
listen
Every customer is unique and deserves special attention. Our team is here to listen to your specific needs and offer you solutions tailored to your business. Whether you are experiencing technical issues or simply need advice, we are here to answer your questions and concerns.
- 2
Advise
We believe in providing relevant and reliable technical advice. Our technical sales representatives are trained to offer you recommendations on the choice of machines, spare parts and services that will optimize your operations. Thanks to their in-depth expertise in the sector, they are able to guide you towards the most efficient and cost-effective solutions.
- 3
To assist
Support is not just about solving problems; it’s also about anticipating your needs. Our technical team is always ready to intervene, whether it’s for a simple revision or a complex repair. We are committed to minimizing the downtime of your machines so that you can maintain maximum productivity.
A Team Dedicated to Your Service
DELTA MOTORS after-sales service is based on an experienced team of technical sales representatives and specialized technicians, trained to meet all your maintenance and repair needs. Thanks to their in-depth knowledge of modern technologies and machine developments, our experts are able to quickly diagnose and resolve any type of problem.
Our Key Services
QUICK AND EFFECTIVE INTERVENTIONS
Located in Tunis, our technical team is organized to intervene quickly on our customers' sites throughout Tunisia. We have equipped vehicles, professional tools and technical documents to guarantee effective interventions, whether it is preventive maintenance or emergency repairs.
A Stock of Spare Parts Available Immediately
DELTA MOTORS maintains a large stock of spare parts, ready for rapid delivery or installation to minimise downtime of your machines. Our technicians can also advise you on which parts to keep in reserve to avoid prolonged downtime.
PLANNING OF INTERVENTIONS
To ensure maximum availability of your equipment, we proactively plan the necessary interventions. Our experts work closely with you to schedule regular maintenance visits, thus limiting the risk of unforeseen breakdowns and increasing the lifespan of your machines.
CONTINUOUS TRAINING OF OUR TEAM
Technological developments are rapid in our sector, and we are keen to ensure that our technicians remain at the forefront of this innovation. Specialised training programmes are regularly organised for our teams in order to enable them to master new technologies and provide services that are ever more efficient and adapted to your needs.